How Email Thicket handles your information.

This page explains what we collect, why we collect it, and how you can reach us with privacy questions. Last updated March 28, 2026.

What we collect

Account details such as your email address when you create an account.
Profile and workflow details you enter, including sender settings and outreach briefs.
Prospect and draft data generated while you use the product.
Usage and device data, including analytics and diagnostic information.
Messages you send to us for support, feedback, or privacy requests.

How we use it

To provide the product, save preferences, and generate prospect lists and drafts.
To improve reliability, understand product usage, and reduce churn.
To secure accounts, investigate misuse, and keep the service working.
To respond to support requests and communicate about your account.

Third-party services

Email Thicket relies on third-party service providers to run the product. That can include backend infrastructure, authentication and storage tools, analytics and monitoring services, AI and search services used to generate research and drafts, and email providers when you choose a handoff option.

Analytics and cookies

We may use cookies or similar technologies to understand usage, improve the product, and measure performance. If we expand non-essential analytics or replay features, we may add additional consent controls.

Your choices

You can choose what information you enter into the product.
You can contact us to ask about access, correction, or deletion requests.
You can reach us at contact.us@emailthicket.com.

Updates to this policy

We may update this page as the product changes. When we do, we will update the date at the top of this page and reflect the new practices here.